Legal Documents

f 99 Terms & Conditions —
What Members Should Know

Please read these terms and conditions carefully before using the f 99 platform. They set out the rights and responsibilities of both you and us. Feel free to contact us if you have any questions.

Last Updated: January 2026
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Key Highlights at a Glance

Here are the key points to know before reading the full details.

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Age Restriction

You must be 18 years of age or older to use the f 99 platform. Registration by minors is strictly prohibited, and no account is activated without verification.

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One Person, One Account

Each member may register only one account. Creating multiple accounts will result in all accounts being suspended and any funds held being forfeited.

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Payment Rules

You must use a verified payment account in your own name for all deposits and withdrawals. Transactions through third parties are not permitted.

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Bonus Terms

All bonus offers come with their own wagering requirements. Please read the terms carefully before claiming any bonus. Bonus balance cannot be withdrawn unless all conditions are met.

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Account Security

It is your responsibility to keep your login credentials strictly confidential. Sharing your account or allowing others to use it is not permitted. If you notice any suspicious activity, contact support immediately.

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Dispute Resolution

If a dispute arises, please contact our support team first. If it is not resolved within 72 hours, the matter will be escalated to management. The final decision of f 99 is binding.

1General Terms & Conditions

By accessing the f 99 platform, registering an account, or using any of our services, you are deemed to have fully accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

These Terms & Conditions constitute a legal agreement between f 99 and its members. f 99 reserves the right to update these terms at any time, and any changes take effect immediately upon being published on the website.

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Important: These terms and conditions have been written in Bengali for the convenience of members in Bangladesh. In the event of any discrepancy, the English version shall be considered the authoritative text.

Scope of Application

  • The f 99 website and mobile application.
  • All gaming, betting, and lottery services.
  • Bonus, promotion, and rewards programs.
  • All activities related to payments and financial transactions.
  • Matters related to customer support and communication.

2Account Registration

To register on f 99, you must provide accurate and complete information. Registering with false or incomplete details may result in account termination.

Registration Eligibility

  • You must be 18 years of age or older.
  • A valid and active mobile number is required.
  • A valid, active email address is required.
  • You must be a resident of a country or region where f 99 operates.
  • Must not have been previously banned or suspended from f 99.

KYC Verification

F 99 follows a KYC (Know Your Customer) process to verify member identities. The following documents may be requested for large withdrawals or in cases of suspicious activity:

  • A copy of your National ID (NID) or passport.
  • Proof of current address (utility bill or bank statement).
  • Proof of ownership of the payment account.
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Warning: Opening multiple accounts by the same person is strictly prohibited. If this is found to be the case, all associated accounts will be closed and any funds held will be forfeited.

3Deposits & Withdrawals

Only approved payment methods may be used for deposits and withdrawals on f 99. All transactions must be made through an account registered in your own name.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳500 ৳500 Instant – 5 Minutes
Nagad ৳500 ৳500 Instant – 5 Minutes
Rocket ৳500 ৳1,000 5 – 15 minutes
Bank Transfer ৳5,000 ৳5,000 1 – 24 Hours

Withdrawal Conditions

  • Your account must be fully verified before any withdrawal can be processed.
  • The deposited amount must be wagered at least once (1× wager).
  • To withdraw bonus funds, the wagering requirements for that bonus must be met.
  • Multiple withdrawal requests can be made in a single day, though daily limits apply.
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VIP Benefits: VIP and high roller members receive priority withdrawal processing. In many cases, payments are completed in under 30 seconds.

4Bonuses & Promotions

F 99 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, which are listed on the offer's details page. The general bonus terms and conditions are described here.

General Bonus Policy

  • Each bonus offer can only be claimed once unless stated otherwise.
  • Bonuses may only be used on eligible games and markets.
  • If a withdrawal is requested before the bonus wagering requirements are met, the bonus will be forfeited.
  • Multiple bonuses cannot be active at the same time unless explicitly permitted.
  • If evidence of bonus abuse is found, f 99 reserves the right to cancel the bonus and any associated winnings.

Welcome Bonus

New members receive a welcome bonus on their first deposit. The following conditions apply to the welcome bonus:

  • Applicable to first-time registered and verified accounts only.
  • Wagering requirements must be met within 30 days of receiving the bonus.
  • If the wagering conditions are not met within the specified timeframe, the bonus will be automatically cancelled.
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Please note: f 99 reserves the right to modify, suspend, or cancel any bonus offer at any time, including bonuses that are already in progress.

5Betting & Gaming Rules

The following rules apply at all times when betting and gaming on the f 99 platform. Individual games or sports markets may also have their own additional rules.

Bet Limits

Minimum and maximum bet limits apply to each game and market. These limits may vary based on membership tier. VIP and high roller members enjoy higher limits.

Bet Cancellation Policy

  • Once a bet is confirmed, it cannot be cancelled.
  • If a bet is placed at incorrect odds due to a technical error, f 99 reserves the right to void that bet.
  • If an event is cancelled, the original bet amount will be refunded.
  • If an event is partially completed, the outcome will be determined in accordance with f 99 rules.

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination:

  • Use of betting software or bots.
  • Using another person's account or placing bets on someone else's behalf.
  • Exploiting system vulnerabilities or bugs to gain an advantage.
  • Match fixing or use of insider information in any sport.
  • Exploiting the bonus system to gain an unfair advantage.

6Responsible Gaming

F 99 is firmly committed to responsible gaming. Gaming should be a form of entertainment, not a way to solve financial problems. We encourage our members to maintain healthy gaming habits.

Self-Regulation Tools

F 99 provides the following tools to help members manage their own gaming activity:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit within a specified time period.
  • Session Limits: Set a time limit on continuous play.
  • Take a Break: Temporarily close your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Request to keep your account closed for an extended period.
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Warning: If you notice any signs of problem gambling, please contact support immediately. We are always here to help. To learn more about responsible gaming, visit our Responsible Gaming page here.

7Account Closure & Suspension

F 99 reserves the right to close or suspend an account without prior notice in the following circumstances:

  • For violating these Terms & Conditions.
  • If false or misleading information is provided.
  • If there is suspicion of fraudulent activity.
  • If there is suspicion of money laundering or illegal transactions.
  • Operating multiple accounts.
  • If proof of underage use is found.

Refunds After Account Closure

If the member has not violated any rules, any remaining balance at the time of account closure will be refunded. However, in cases of fraud or dishonesty, all balances may be forfeited.

Self-Requested Account Closure

Members may close their account at any time by submitting a written request to support. It is recommended that you withdraw any remaining balance before closing your account.

8Privacy & Data Protection

F 99 takes the protection of members' personal data very seriously. We never sell your information to third parties. Full details on how we collect, use, and protect your data can be found in our Privacy Policy available.

Cookie Usage

F 99 uses cookies to ensure the website and app run smoothly. By using the platform, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

Data Sharing

F 99 may share information in the following circumstances:

  • Upon a valid request from law enforcement authorities.
  • In investigations by the licensing authority.
  • With authorized partners for payment processing.
  • When necessary to prevent fraud.

9Technical Issues

F 99 strives to provide reliable service at all times. However, technical issues may occasionally arise. f 99's policy in such cases is outlined below.

In the Event of Server Downtime or Disruption

  • If an ongoing game or bet is left incomplete due to a server issue, f 99 will investigate and make a final decision.
  • F 99 reserves the right to void any odds or results displayed due to an obvious technical error.
  • F 99's liability for losses caused by server issues is limited.
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Tip: If you encounter a technical issue, take a screenshot and notify our support team as soon as possible. This helps us resolve the problem more quickly.

10Changes & Updates

F 99 may update these Terms & Conditions at any time. Changes take effect as soon as they are published on the website. Members will be notified by email or SMS for any significant updates.

Acceptance of Updated Terms

Continued use of the platform after any changes means you accept the updated terms. If you do not agree with the new terms, you may request that your account be closed.

Contact

If you have any questions regarding these terms and conditions, please get in touch with us:

  • Email: support@f99.plus
  • Live Chat: Available 24/7 on the platform
  • Help Center: FAQ Page
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Your rights are protected: f 99 is committed to treating all members fairly and transparently. If you feel something is not right, please contact support right away.

You've read the terms — now play!

Register at f 99 and enjoy gaming in a safe, transparent environment. A welcome bonus is waiting for you.

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