Gaming is for fun — not stress. f 99 believes every member deserves a safe and healthy gaming experience. Our responsible gaming tools and guidelines put that control firmly in your hands.
Playing at f 99 is about more than winning or losing. We want you to have a genuinely good time — free from stress or anxiety. The reality is, for some people, gaming can spiral out of control. That's not a weakness — it's a real issue, and it can be addressed.
Responsible gaming means knowing your limits, managing your time and money wisely, and seeking help when you need it. f 99 provides all the tools you need to keep your gaming experience safe and enjoyable.
Our responsible gaming program is completely free and open to all members. You can seek support while remaining fully anonymous.
Play for entertainment — Don't think of gaming as a source of income.
Only bet what you can afford — Never bet more than you can afford to lose.
Stick to your time limits — Decide how many hours you'll play before you start.
Don't make decisions on impulse — Don't chase losses by betting more out of anger or frustration.
Make time for family — Gaming is never a substitute for family or work.
F 99 offers these tools free of charge to help you stay in control of your gaming.
You can set your own maximum deposit limit — daily, weekly, or monthly. Once that limit is reached, the system will automatically block any further deposits.
Set a maximum time limit for each gaming session. Once your time is up, you'll receive an automatic alert and can choose to end the session.
Feeling like you need a break? You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. No logins or bets will be possible during this time.
If you feel you need an extended break from gaming, you can self-exclude for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.
Your full gaming history, deposit and withdrawal records, and time spent playing are all available in your account. Use them to assess your own habits.
Our expert support team is always on hand for any concern. Reach out via live chat or email — you can stay anonymous if you prefer.
Gaming addiction rarely develops overnight — it builds up gradually. Answer the following questions honestly. If most of your answers are yes, it may be time to seek help.
Do you find it impossible to stop gaming, or feel restless and anxious when you try?
Chasing losses by placing bigger and bigger bets?
Neglecting family, friends, or work because of gaming?
Taking loans or borrowing money to fund your gaming or cover expenses?
Hiding your gaming from family or being dishonest about it?
Do you feel bored, anxious, or irritable when you're not gaming?
Using f 99's responsible gaming tools is straightforward. You can set your own limits in just a few simple steps.
Log in to your f 99 account and click the profile icon in the top right corner.
Go to Account Settings and select the "Responsible Gaming" option.
Deposit limits, session timers, cooldown breaks, or self-exclusion — choose the tools that work for you.
Enter the amount or time limit and click "Confirm". It will take effect immediately.
You will receive a confirmation via email or SMS. To make changes, please contact support.
Stick to these simple habits and gaming will always stay fun.
Set a fixed weekly gaming budget and stick to it strictly.
Money ManagementSet an alarm on your phone before you start. Make sure you stop when it goes off.
Time ControlAvoid gaming when you're tired or in a bad mood — your judgment isn't at its best.
Mental HealthTalk openly with your family about your gaming. Keeping it hidden only makes things worse.
Social AwarenessYou're not alone. The f 99 support team is always here for you.
Instant 24/7 support. Reach us in the fastest way possible.
Always AvailableEmail us with details of your issue. You'll receive a response within 24 hours.
support@f99.plus